Placing An Order

  • How do I make a purchase on the Tony Bianco website?

    Visit tonybianco.com   Browse through your chosen category either: New Arrivals, Shoes, Accessories or Sale.   Use the options down the left hand side to refine by colour, price range, heel height or shoe size to only view the items specific to your needs.   Once you have found a product,...
  • How do I use a promotional code?

    When you are ready to checkout, simply add the promotional code into the box in the checkout. If the code is valid, the relevant discount will be applied to your order. Please note if you are receiving an error to check the dates of the promotion or the products that it is to be applied to.   DES...
  • International Customs & Duty Fees

    Customs policies vary widely from country to country.  For information about customs policies that apply in your country please contact your local customs office.  Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer.  We do not take any respo...
  • What payment options do you have?

    Tony Bianco offers a variety of payment options for your convenience including VISA, MasterCard and AMEX credit cards. Payment can also be made using PayPal and for our Australian customers – Afterpay, a buy now, pay later solution. For international payment via WeChatPay please select Nihaopay o...
  • What currency is the website in?

    The website when you first land on it will display Australian Dollars or AUD. There is a currency selector in the top right hand corner on desktop devices and in the menu on mobile devices. Our customers can shop in 8 other currencies. These are listed below: USD EUR NZD GBP CAD CNY HKD SGD Ple...
  • Is it safe to purchase on your website?

    Yes it is safe to shop online at Tony Bianco. When transacting via our website, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) and processed directly through a secure Shopify payment gateway.  Your credit card details are never sto...