How will I know if I have moved up into the next TB INSIDER tier?

Once your spend has reached the next Tier it’s time to celebrate (with a new pair of shoes of course)! You will receive an email notifying you of your new TB INSIDER status and all the benefits that await you.

We will also send you an email to let you know if you’re at risk of losing your current TB INSIDER Tier.

Spend is reviewed on a daily basis, looking back at your previous 12 month spend. You can move into a higher Tier at any time, but your spend will only be reviewed once a year to determine whether you maintain your TB INSIDER status or move down a tier.

If you're not sure whether you are on our mailing list please contact us on live chat or email

Contact Us

Not finding what you're looking for? Contact Us Directly