International Customs & Duty Fees

Duties & Taxes -

Please note that duties and taxes will be automatically charged at checkout on for all international shipping locations, outside of Australia.

If you have already paid duties and taxes and are contacted by your local customs office to complete a further payment, please contact our team at with any supporting documentation and our team will happily assist.

Please note that we are unable to refund duties and taxes on your order once it is placed.

We have listed the phone numbers below for some of the customs departments in the following regions -

  • USA  - 1-877-227-5511
  • Canada - 1-800-461-9999
  • Italy – 840000160
  • France  - 0969 391 391
  • United Kingdom – contact to be made via Royal mail or Parcel force 0344 800 4466
  • New Zealand - 0800 428 786
Jan 2, 2023

Contact Us

Not finding what you're looking for? Contact Us Directly