Our office was closed on Thursday the 26th and Friday the 27th for public holiday. Expect delays with shipping, dispatch and returns.
Returns can take up to 5-10 business days to be processed once delivered.
All communication will be via email once completed, please wait until after the specified time frames to contact us.
Please note that email is our quickest method to get in touch with you.
We are unable to cancel or amend orders if we are closed or it has already been dispatched.
Thanks for your patience. TBx
Online Returns - International Customers
- Once you are ready to begin a return, please click HERE for our Returns Portal and book your return request.
- International orders must be returned within 14 days from the date of delivery.
- Return requests be approved or denied within 1-2 business days of being submitted - please wait for your email confirmation before shipping your package
- Once you receive an approved email notification, please print and complete the returns form and package it together with your item.
- If you are returning for an exchange, please note that your exchange request is not always guaranteed.
- If your requested item becomes out of stock at the time of processing, a member of our team will contact you via the email address on your order to make alternative arrangements.
- All return postage costs are at the responsibility of the customer.
- International customers can choose a shipping company of their choice and post to:
Tony Bianco,
8 The Crossway,
Campbellfield,
Victoria, Australia 3061
Enquiries@tonybianco.com | +61 3 9069 5308
Online Returns - US Customers
- Once you are ready to begin a return, please click HERE for our Returns Portal and book your return request.
- International/US orders must be returned within 14 days from the date of delivery.
- Return requests be approved or denied within 1-2 business days of being submitted - please wait for your email confirmation before shipping your package
- Once you receive an approved email notification, please print and complete the returns form and package it together with your item.
- If your order number starts with W3 or you placed your order on our US website, please see our US website returns information HERE.
- If you are returning for an exchange, please note that your exchange request is not always guaranteed.
- If your requested item becomes out of stock at the time of processing, a member of our team will contact you via the email address on your order to make alternative arrangements.
- All return postage costs are at the responsibility of the customer.
- US customers can choose a shipping company of their choice and post to our US warehouse:
Tony Bianco c/o NRI Distribution
13200 S. Broadway
Los Angeles, California
USA 90061
Enquiries@tonybianco.com | +1 3232 092 676