Create A Return

Returns Portal

Please expect delays with dispatch, shipping and returns around promotional periods.

All communication will be via email once completed, please wait until after the specified time frames to contact us.

Thanks for your patience. TBx


  • Returns Form - HERE
  • Returns portal pending? AU customers can create a returns label HERE
  • To read more about our Returns & Exchanges policy, please click HERE
  • USA & Canada - Purchased on our US Website? Order number staring with W3? Find the US returns information HERE
  • Please allow 5-10 business days from the date of delivery back to our warehouse for your return request to be processed
  • You'll receive communication via email once your return is processed
Nov 23, 2022

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