Create A Return

Returns Portal

Our office was closed on Thursday the 26th and Friday the 27th for public holiday. Expect delays with shipping, dispatch and returns.

Returns can take up to 5-10 business days to be processed once delivered.

All communication will be via email once completed, please wait until after the specified time frames to contact us.

Please note that email is our quickest method to get in touch with you.

We are unable to cancel or amend orders if we are closed or it has already been dispatched.

Thanks for your patience. TBx


  • Returns Form - HERE
  • Returns portal pending? Need a returns label? AU customers can create a returns label HERE
  • To read more about our Returns & Exchanges policy, please click HERE
  • USA & Canada - Purchased on our US Website? Order number staring with W3? Find the US returns information HERE
  • Please allow 5-10 business days from the date of delivery back to our warehouse for your return request to be processed
  • You'll receive communication via email once your return is processed
Feb 1, 2023

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