What is NihaoPay and how does it work?

NihaoPay offers a wider variety of payment options such as WeChat Pay and AliPay (coming soon) to Chinese consumers offering the convenience of completing payments with trusted payment providers.

Situated on our Payment Screen at checkout, NihaoPay directs you through to WeChat Pay and AliPay (coming soon) where you can choose your preferred option.

Checking out with NihaoPay is easy, simply:

  1. Open our website, add your desired item to cart
  2. Proceed to checkout once ready
  3. On the Payment Screen, select ‘NihaoPay’ and you will then be directed through to the NihaoPay Gateway to complete payment through WeChat Pay or AliPay.
  4. Once completed you will be directed back through to Tony Bianco website.

For more information regarding NihaoPay, please click HERE.

NihaoPay Returns:

Provided your items meet our online returns criteria you are welcome to return your order to us for a refund (full priced items) or an exchange or gift voucher (sale items). Any items marked final sale will not be refunded, unless faulty.

To view our full return and exchange policy please click HERE.

Online Returns:

Your refund will be processed through our website securely back through NihaoPay. Please allow 3-5 business days for your refund to reach you.

In Store Returns:

You will be provided with a store credit note or refund. The refund will be processed back to you on your credit card. Please allow 3-5 business days for your refund to reach you.

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