Can I return items paid for using Afterpay?

Afterpay is available both in-store and online for Tony Bianco. We also accept returns of online purchases in our Boutiques, which includes transactions paid for using Afterpay.

For online returns - the refund will be triggered through Afterpay and you will receive a notification that the order has been refunded. All communications will come from Afterpay.

For in-store returns - the store team will provide the refund onto your card, however the Afterpay payments will continue to be taken out. You won't be out of pocket but please be aware that there is a slight difference to the way the online refunds work. 

If you'd like to return your purchase for any reason this can be done by following our returns instructions.

Orders paid for with Afterpay are subject to our returns policy

If you need any assistance, please email enquiries@tonybianco.com, use Live Chat to discuss with our friendly Customer Service team or alternatively call us on +61 3 9069 5308. 

Dec 4, 2020

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